Shipping & Delivery

Shipping and Delivery Policy

Welcome to L'aube! We are dedicated to delivering your orders efficiently and on time. Below is our shipping and delivery policy, detailing how we process and ship your orders exclusively within California using USPS.

Shipping Locations

We currently deliver only within the state of California. For inquiries about shipping to other locations, please contact our customer service at tiff2022.laubeseoul.com.

Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We operate with intention, not excess. Most of our garments are made to order or in limited quantities, which means your item may take 5–10 days to ship. This slower, more deliberate process allows us to maintain high quality while minimizing waste — a quiet rebellion against the culture of fast fashion.
By producing in small batches and sourcing only what’s needed, we ensure every piece carries its own story of thoughtful design and mindful production, aligning with our vision of sustainability and lasting style.

We use USPS for all our shipments within California. The available options include:

  • USPS First-Class Mail: Delivery within 1-3 business days.
  • USPS Priority Mail: Delivery within 1-2 business days.
  • USPS Priority Mail Express: Delivery within 1 business day.

Please note that delivery times are estimates and may vary based on location and unforeseen delays.

Shipping Rates

  • USPS First-Class Mail: Calculated at checkout.
  • USPS Priority Mail: Calculated at checkout.
  • USPS Priority Mail Express: Calculated at checkout.

Order Tracking

Once your order is shipped, you will receive an email with a USPS tracking number and a link to track your shipment.

Missing or Delayed Orders

If your order has not arrived within the expected timeframe, please contact our customer service at tiff2022.laubeseoul.com with your order number. We will assist you in tracking your order.

Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact us immediately at tiff2022.laubeseoul.com with your order number and photos of the damaged items. We will work to resolve the issue as quickly as possible.

Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

Contact Us

For any questions or concerns about our shipping and delivery policy, please contact us at:

  • Email: tiff2022.laubeseoul.com
  • Phone: +1 626-541-4545
  • Thank you for choosing L'aube for your fashion needs!